Illuminate: Perspectives from technology leaders
The Illuminate series features insights and strategic recommendations from global executives: Security and IT, digital experts, and other technical professionals from some of the world's leading companies. These short reads will provide you with new and enlightening approaches to tackling universal security and IT challenges.
Articles in this series
Navigating large-scale technology implementations
Five best practices for enterprise-wide tech projects that minimize operational disruption and avoid added cost — for any industry
Building agility through a service-first mindset
CEO and Co-Founder of BigScoots, Scott Stapley explains how these four principles helped him respond quickly to fast-changing customer requirements and stay ahead of the competition
Using AI to tell a story with data
CEO of Sushidata shares how applying AI to unstructured customer data can help organizations deepen customer insights and improve experiences — enhancing satisfaction and minimize defections
A nonprofit playbook for digital transformation
67% of nonprofits are increasing their investment in technology to better engage constituents — Mark Coffey, Head of Technology Transformation at Irish Cancer Society, shares how he has leveraged digital modernization to improve human experiences
Five ways to build a successful cyber security team
A service-oriented mindset can help cyber security leaders deliver greater value to the business. Paul Farley, Deputy CISO of NCR Voyix, shares best practices for people-first leadership
AI’s role in reinventing the customer experience
Brands that offer personalization see a 40% increase in revenue. Nan Guo, SVP of Engineering at Zendesk shares how she utilizes AI to personalize the consumer and employee experience — while adhering to the principle of security-by-design
Staying ahead of scammers: Fighting phishing through smart cyber security
The “human element” is still a factor in 3 out of every 4 breaches. Daragh Mahon, CIO of Werner Enterprises discusses how to balance training, penetration testing, and solutions to stay ahead
Security without stagnation: What I've learned from mentoring startups
I make room for mentoring because I believe it serves a greater good and helps drive continuous innovation in cyber security. Here are 3 questions CSO's should ask before embarking on a mentorship relationship